We realize that privacy is one of the main priorities of a writing company. Therefore, we make sure to gather, keep, and use your personal information in a safe and confidential manner. This document explains all actions we perform with your data. Make sure that you read and understand it before applying for our services.
What kind of information do we collect?
There are two basic blocks of information we gather from our customers. First, we need your paper instructions presented in a clear and full manner. As you understand, your writer needs these details to compose a kind of paper you need. Second, we strive to deliver high-quality Customer Support service, therefore we request your contact information as well. This includes:
- First name, last name;
- Phone number;
Also, there are additional questions you may answer, if you agree to do so. We need this information to perform a marketing analysis, learn more about our clients, and come up with improvements. This includes:
- Family status;
- Country, city;
- Academic area.
We would appreciate your participation in this survey, but it is not necessary, so you can skip it. We guarantee that all the information gathered from you will stay confidential. Also, be aware that you will have to provide your card number and other billing information when making a payment for your Order.
How do we use your data?
- Your first and last name – We need your name to make sure that you are not pursuing any illegitimate purposes;
- Your email – We will send you messages and notifications about registration, paper progress, and other details;
- Phone number – We will give you a call in case we need you urgently. Your writer might have questions about the instructions and if you won’t reply the emails fast, we may call you. This is important because we want to make sure that your Order will be done on time;
- Billing information – You will have to provide your credit card information to make a payment at our website. We use the advanced protecting software to make sure that your payment is safe.
Do we share your personal information with any third parties?
We do not share your personal information with the third parties unless you allow us to so and/or we have legitimate reasons for this. We cooperate with billing services, affiliates and other partners, who may need your personal details to perform some operations, like payment or communication, successfully. We may also share your data with others if we need to follow any of our legal obligations or judicial responsibilities.
Also, we may gather and share information that doesn’t reveal your personality. This includes search engine data and cookie files. This information might be used for analysis and marketing purposes.
If you don’t want your data to be used by our company, you can send us a message. However, be aware that some of the functions and services presented on our site won’t be available for you in such case.
Children under 14
Please, be aware that we don’t provide any services to young children. If you are under 14 years old, make sure that you don’t purchase our products and avoid leaving any of your personal information on this resource. If you have any questions about this document, you should contact our Customer Support via phone or email and receive a consultation. We are available 24/7.